Built for Care Inspectorate-registered services

See your whole care service at a glance.

CareScot turns rotas, medication records, incidents and compliance into the numbers your managers actually need — then gives them the tools to act on them, from the same screen.

Every record is organisation-scoped, audit-logged, and encrypted where it's sensitive — by default, not as an upgrade.

Welcome back, Jordan

Sunnyside Home Care — CareScot Management System

Active clients

128

+6 this month

Compliance readiness

96%

+4 pts this quarter

Open incidents

0

No open incidents

Clients

128 active clients

Staff

2 certifications expiring soon

Medication

No open errors

Visits completed — this week

Monday — 41 visits Tuesday — 44 visits Wednesday — 39 visits Thursday — 46 visits Friday (today) — 47 visits Saturday — 45 visits Sunday — 22 visits 47 M T W T F S S

Every record is organisation-scoped, so no service ever sees another's clients or staff.

Sensitive fields — National Insurance numbers, pay rates — are encrypted before they reach the database.

Two-factor sign-in and a full audit log come as standard for every user.

The numbers your managers check every morning

CareScot's dashboard isn't a report you request — it's the first thing you see, updated as the week happens.

Compliance readiness score

Rolling score across policies, training renewals, and audits — last 6 months

100% 70% 96% Apr May Jun Jul Aug Sep

Staff training status

80 staff across induction, mandatory, and role-specific training

On track 61 Due soon 12 Overdue 7

Everything in one management system

Four groups of records, built around how a Scottish home care service actually runs — not a generic form builder bent into shape.

Care delivery

Clients
Personal plans, risk assessments, consent records, reviews, and healthcare contacts for every service user.
Rota & visits
Staff availability, visit scheduling, and assignments — with a My Schedule view for the people actually doing the visits.
Medication
Electronic MAR, administration records with a void trail, error logging, and medication audits.

Workforce

Staff files
PVG checks, registrations, references, health declarations and inductions, with training renewal tracking.
Supervision
Supervision, appraisals, disciplinary and absence records, right through to leavers.
Equipment & tasks
Issued equipment and day-to-day task logs tied to each staff member.

Compliance & governance

Incidents & safeguarding
Logging and escalation for incidents and safeguarding concerns, linked where the two overlap.
Inspections & audits
Care Inspectorate notifications and inspections, policies, quality audits, and equipment checks.
Complaints & surveys
Complaints, compliments, satisfaction surveys, and the annual return, all in one place.

Finance

Funders & rates
Funders, rate cards, mileage rates, and care packages, kept consistent across every invoice.
Invoicing
Billable visits, invoices, and credit notes drawn straight from the care actually delivered.
Reporting
A live dashboard of what needs attention, plus reports you can hand to a manager or inspector.

From set-up to inspection-ready

  1. 1

    Set up your organisation

    Add your Care Inspectorate registration details and invite your team with the right role for each person.

  2. 2

    Bring in clients and staff

    Add service users and staff directly, or import existing records so you're not starting from a blank file.

  3. 3

    Run the week

    Rota visits, record medication, log incidents, and keep plans current as care happens — not at month end.

  4. 4

    Watch the dashboard

    Renewals, audits, and returns are tracked in the background, and flagged before they're overdue.

See CareScot on your own service's data.

We'll walk through the dashboard, rota, medication, and compliance using a setup that matches how your service actually runs.

Book a demo