One system, every part of the service
Most care software picks one job — rota, or eMAR, or compliance — and leaves you stitching the rest together in spreadsheets. CareScot keeps all of it under the same organisation, the same permissions, and the same audit trail, and surfaces it as numbers you can act on.
Record modules
14
Staff roles
7
Field encryption
AES-256
Care delivery
The day-to-day of supporting a person, recorded as it happens.
- Personal plans & reviews
- Living personal plans and risk assessments for each service user, with scheduled reviews so plans don't go stale.
- Consent & agreements
- Consent records and service agreements held against the client, not buried in a filing cabinet.
- Rota & scheduling
- Staff availability and visit scheduling in one view, with assignments staff can check from My Schedule.
- Care visit records
- What happened at the visit, signed off by the person who did it.
Medication errors logged
Last 6 months, organisation-wide
- Medication (eMAR)
- Administration records with a full void trail, medication error logging, and recurring medication audits.
- Contacts & healthcare professionals
- Next of kin, emergency contacts, and shared healthcare professionals linked to the people who need to reach them.
Workforce
The staff file a Care Inspectorate inspector actually wants to see — not reconstructed the night before.
- Vetting & registration
- PVG checks, professional registrations, and references, tracked against the dates they expire.
- Induction & training
- Inductions and training records with configurable renewal periods, so refreshers surface before they lapse.
- Health declarations
- Health declarations held securely against the staff member's record.
- Supervision & appraisal
- Supervision sessions and appraisals logged over time, not scattered across one-off documents.
- Absence & disciplinary
- Absence records with approval, and disciplinary records, handled with the same rigour as everything else.
- Equipment & leaving
- Equipment issued to staff, day-to-day task logs, and a clean record when someone leaves.
Compliance & governance
Everything the Care Inspectorate relationship runs on, kept current instead of assembled under deadline.
- Incidents
- Incident logging with escalation, and closure signed off by a named user.
- Safeguarding
- Safeguarding concerns, linked to the incident that raised them where relevant.
- Care Inspectorate notifications
- Statutory notifications and inspections tracked against your organisation's registration.
- Policies
- Policies with approval and staff acknowledgment, so you can show who's read what.
- Complaints & compliments
- Complaints with investigation, and compliments kept alongside them for a fuller picture.
- Quality audits & annual return
- Quality audits, equipment checks, satisfaction surveys, and the annual return, all in the same system of record.
Finance
Billing that follows from the care delivered, not a separate reconstruction of it.
- Funders & rate cards
- Funders, rate cards and lines, and mileage rates, so the right rate applies without manual lookup.
- Care packages
- Care packages and visit schedules that tie a client's funding to the visits actually billed.
- Billable visits & invoicing
- Billable visits approved by a named user, invoices, and credit notes when something needs correcting.
- Dashboard & reports
- A live dashboard of pending actions and compliance readiness, plus reports you can share.
Built to hold sensitive records
A care record is one of the more sensitive things an organisation holds. The security underneath isn't a feature you turn on later.
- Organisation-scoped by design
- Every query runs through org-scoping middleware. One service's data is never visible to another, by construction rather than convention.
- Role-based access
- Seven roles, from read-only through to org admin, enforced centrally rather than checked page by page.
- Field-level encryption
- National Insurance numbers and pay rates are encrypted with AES-256-GCM before they reach the database.
- Audit trail & MFA
- Every change is logged. Two-factor sign-in with recovery codes is available to every user, not an enterprise add-on.
Want to see a module up close?
Tell us which part of the service matters most right now, and we'll build the demo around it.
Book a demo